Today’s mobile environment is constantly changing, and organizations are finding it nearly impossible to gain control over their wireless expenses without a centralized wireless expense management system in place.
Many organizations are facing the same challenges:
- No auditing of plan-to-usage ratios
- Paying for services for employees who are no longer with the company
- Overspending on replacement devices and costly accessories due to a lack of asset tracking
- Difficulty validating monthly charges and reconciling with active inventory
- Frequently paying unwanted recurring and non-recurring charges
- Difficulty consolidating spend and negotiating superior corporate wireless agreements
partnerTEL’s family of Wireless Expense Management services offer flexible pricing and delivery models, whether paired with our Wireline (fixed) Telecom Expense Management offerings or separately.
Our Wireless Services Include (Click to Learn More):
partnerTEL consolidates electronic and paper wireless invoices across all wireless suppliers. All service charge types, including voice and data plans, usage-based services, equipment charges, and enhanced services, are targeted for optimization.
Cost Management Activities Include:
- Rate Plan Optimization
- Contract Compliance
- Ongoing Management of Pooled Minute Plans as Organizational Demand Changes
- Identification and Removal of Zero-Usage Devices
- Auditing Against Corporate Policies
partnerTEL streamlines the ongoing processes required to manage wireless expenses. Through tools, targeted analysis, and vendor and client interaction, partnerTEL’s ongoing services:
- Consolidates wireless spend across all providers into a unified, online system
- Monitors usage and usage charges
- Audits the validity all monthly recurring charges
- Identifies and discontinues unwanted or unneeded services as defined by corporate policy
- Provides consolidated spend reporting using the client’s nomenclature
A key to controlling costs is managing assets. partnerTEL’s comprehensive wireless asset tracking service helps your organization gain the visibility it needs better manage wireless asset costs.
- View smart phones, data cards, and any other wireless devices by location, department or user name in a centralized view across all service providers
- Track in-service dates, contract expiration and upgrade eligibility periods
- Generate on-demand reports for both asset tracking and spend analysis
Wireless usage policies guard the organization against more than just wasteful spending, they also mitigate against serious legal or tax complications. As wireless usage patterns and technologies change, these policies must be kept current to maximum the organization’s return on wireless spending while minimizing exposure. Lack of standardization of plans, devices, and usage policies leads to overspending. Moreover, it is imperative that policies are both enforceable and consistently enforced in a cost-effective manner.
partnerTEL’s solution will:
- Create Wireless Usage Policies tailored to your organizations needs
- Enforce Wireless Usage Policies on an ongoing basis
- Update Wireless Usage Policies as organizational needs and market solutions evolve
Free internal resources and add expertise by allowing partnerTEL to design the Procurement and Help Desk solution your organization demands.
- RFP/RFI Management
- Vendor neutral Help Desk with web, phone and email support
- Moves, adds, changes, and disconnects
- Online self-service portals for streamlined procurement
- Assets updated, tracked and audited from procurement lifecycle to billing
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