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partnerTEL is a managed services company that has helped over
2000 business enterprises both domestically and internationally, streamline
their telecom procurement, management and expenditure processes, and maximize
their overall telecom savings rate and Return on Investment (ROI). partnerTEL's
comprehensive cost management services include:
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Business Process Outsourcing
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Hosted Software Solutions
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Cost Containment & Consulting Services that reduce the unnecessary expenses
related to inefficient telecommunications management and procurement.
partnerTEL has agency agreements with over 35 major telecom
carriers including all the RBOCs, IXCs, and the leading CLECs, DLECs, ISPs and
ASPs. Such deep carrier coverage enables our 350 independent consultants and
over 2000 end user customers to obtain unprecedented product and service
selection and pricing. partnerTEL offers solutions that address all areas of
voice, data and internet communications, including long distance, wireless,
local voice, data networks, private branch exchange (PBX), calling cards,
conferencing, and pagers. Leveraging our unique agent based business model,
where the carriers pay partnerTEL a monthly fee for servicing and supporting
our customer relationships, end user organizations can outsource core order
management, billing, and support processes to partnerTEL at no cost. This model
drives an unprecedented ROI to our customers, while lowering internal
department overhead by as much as 70% and lowering telecom spend rates by as
much as 20% annually. partnerTEL's TTCM (Total Telecom Cost Management) service
benefits organizations by enabling them to:
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Better plan their telecommunications expenditures
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Reduce their telecommunications expenditures
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Obtain the best contracts in the industry
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Monitor user carrier and vendor compliance
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Analyze overall telecom spending for ongoing improvements
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Generate the highest return on their telecom investments
partnerTEL's services and solutions include but are not limited to:
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Bill Auditing & Recovery
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Spend Analysis and Reporting
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Business Process Analysis & Outsourcing
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Carrier and Product Benchmarking
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Inventory Management
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Order Management ("MACDs")
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Bill Management and Monitoring
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Invoice Consolidation
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Electronic Bill Presentment & Payment
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Trouble Ticket Management
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PBX Service, Support and Procurement
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Network Management & Monitoring
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Contract negotiation and procurement
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SLA and Contract Compliance
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Rate plan optimization
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Vendor Management
partnerTEL's objective is to eliminate the unnecessary costs associated with
inefficient enterprise telecommunications processes and reduce total costs
through systematic, strategic procurement of telecom services and ongoing
contract compliance. partnerTEL sells and distributes its services through both
a direct sales force and indirect sales force of over 350 independent telecom
consultants and partners internationally. |