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Telecom departments within mid-sized enterprises face numerous
challenges when it comes to managing their services. Often, juggling the
day-to-day activities with limited resources and budgets causes other
responsabilities to slip. One common casualty is asset and contract management.
A single, central repository for circuits and contracts can quickly become a
multitude of disparate spreadsheets, where services do not get associated with
contracts and visibility into (and control over) the network gets lost.
Impacts can include:
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Paying for unused, excess or duplicate services.
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Paying too much for services purchased outside of contracted
terms.
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No knowledge of contract expiration dates and subsequent
terms.
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Inability to appropriately depreciate assets.
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Inaccuracy in budgeting for operational expenses.
To resolve these issues and relieve their financial and
operational impacts, companies can turn to partnerTEL.
Creating Inventory Database
Using a regimented methodology - including invoice &
contract analysis, carrier data scrapes, site surveys, etc. - partnerTEL will
compile a complete inventory of circuits and hardware, as well as the contract
terms associated with each item. This data will be captured on our proprietary
platform, which is anchored by a relational database designed for telecom
services management, and is accesible via a secure portal. Clients can view,
run reports or make changes to inventory, as well as take advantage of
proactive management functionality, such as receiving notifications when
contracts are approaching expiration.
Contract Audit & Optimization
In addition to capturing inventory, partnerTEL can perform a
complete audit, comparing existing services to utilization, invoiced pricing,
contract terms, etc. Clients will be notified of any discrepancies, as well as
given suggestions on how to optimize their services. partnerTEL will also
manage the efforts to correct or right-size their services, as well as
implement a program to manage operational and budgetary needs going forward.
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